This businesswoman is securing last mile delivery for Amazon in Delhi NCR

After fifteen years of working in the banking and telecommunications industry, manvi dawan she put her career on hold to care for her children in 2013. After a seven-year sabbatical, Manvi mustered the courage to take an entrepreneurial step and live the much-touted dream of being her own boss.

Seeking avenues and business opportunities, Manvi learned of Amazon’s Delivery Service Partner (DSP) program, where the e-commerce giant partners with small and medium-sized businesses (SMBs) to deliver packages to Amazon customers, achieving double aim to create unique business opportunities and deliver the company packages to the hinterland of India.

The 44-year-old jumped at the chance after a friend’s recommendation and some online research. Wasting no time, he settled Saima companies as a delivery service partner with a station in Panchkula in January 2021.

Within 15 months, Saima Enterprises expanded to operate eight delivery stations and create job opportunities for more than 150 delivery associates in the NCR region.

Woman in a world of men

Manvi says that becoming an entrepreneur is shaping up to be a very satisfying and enriching experience.

As delivery service partners, the company ensures last-mile delivery operations to deliver packages to Amazon customers, with Amazon’s logistics expertise and technical support.

Despite claiming great growth, the entrepreneur declined to share numbers and financial data regarding initial investment, growth, or revenue.

At the same time, entrepreneurship has not been without its challenges.

Manvi says, “Transitioning from a corporate employee to a full-time mother of two daughters, and then changing to a businesswoman, has been difficult and requires a great deal of support.”

In addition to her own willpower to pull it off, she says having a supportive family and husband made all the difference. Plus, seeing both her mother and her mother-in-law as her hard-working professionals further inspired her to keep going.

Manvi is also breaking the proverbial glass ceiling by thriving in a logistics industry that was traditionally seen as male-dominated. Personally, she hopes that the construction of Saima Enterprises will inspire other women to get involved in the logistics sector.

Driven until now, Manvi aims to expand its geographic reach and generate more employment opportunities in the future.

(Representative image of a delivery man)

As Amazon builds on the strength of many small and medium business owners like Manvi, Karuna Shankar Pande, Director of Last Mile Operations at Amazon India, says:

“These new entrepreneurs are not only building a strong foundation for themselves, but also creating additional job opportunities for hundreds and thousands of associates. Since the DSP program was first launched in India, it has not only helped Amazon provide growth avenues for SMEs, but also enabled it to reach deep into the country.”

Mentoring women entrepreneurs, she says, “I have always believed that neither our gender nor our age should be an obstacle to our career or success. Nothing can stop us from achieving success in life if we are determined. It is especially important for women to change their mentality. If you want to be heard, you have to be financially self-sufficient,” jokes Manvi.