Electric Ireland customers are told to take this vital step ahead of the price increase in May

Electric Ireland customers have been warned to take this vital step before their electricity and gas bills rise in May.

Starting May 1, the electricity provider will increase its residential electricity prices by 23.4% and gas prices by 24.8%.

To save some money during the cost of living crisis, customers are encouraged to take a photo of their meter the night before price increases occur.

Read more:Fuel prices Ireland: hypermiling driving tips that cut petrol and diesel costs by 70%

The image can be sent to Electric Ireland to ensure they have the most up-to-date reading before the new rates arrive.

Otherwise, customers may be charged the increased rate before it goes into effect.

The reading can be sent here.

This increase will be equivalent to €24.80 per month in the average residential electricity bill and €18.35 per month in the average residential gas bill.

Commenting on this recent announcement, Marguerite Sayers, CEO of Electric Ireland, said: ‘We are acutely aware that the rising cost of living is causing hardship for households across the country.

“Unfortunately, the sustained and unprecedented volatility in wholesale gas prices over the last 12 months means that we now need to increase our prices.

“We delayed the increase as long as we could in the hope that wholesale prices would fall back to the levels of early 2021, but unfortunately this has not happened.”

It added: “Electric Ireland had the lowest cumulative price increases in the last 12 months. We continue to provide the best value possible and will maintain one of the lowest standard rates in the market, even after this increase.

“We know this is unpleasant news, but international gas prices are out of our control and have a huge impact on our costs.

“We appreciate that this is a challenging time and we are committed to helping any of our customers experiencing financial hardship.

“As always, we encourage any Electric Ireland customer who is having difficulty paying their energy bill to contact us and we will work with them to put a manageable payment plan in place.”

Read more:Energy crisis: Government plan to reduce VAT on fuels to reduce bills

Read more:Cost of living in Ireland: people can save over €200 with the latest VAT cuts on electricity and gas

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