Dublin Airport has apologized after photos of a baby changing room taken this morning showed overflowing bins and nappies on the ground.
Mum Katie Elliott was at the airport traveling home to Northumberland with her 18-month-old son after visiting Ireland.
She took photos of the condition of the changing area at Gate 110 of Terminal 1 at 8:30 am this morning.
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Her mother-in-law, Veron Elliott, posted the footage online to notify the airport of the disaster, calling it “unhygienic and a health and safety hazard.”
Dublin Airport responded shortly after with photos of the facility after cleaning it and said the problem had now been resolved.
They offered their “deepest apologies” to the family and also said they “have asked our cleaning partners to take a closer look at this restroom, and all other restrooms, in the terminals to make sure it doesn’t happen again.”
DAA spokesman Graeme McQueen told Dublin Live they “moved quickly” to ensure the toilet was cleaned after seeing the footage on social media.
He said: “We were disappointed to see the photos posted on Twitter this morning. We moved quickly to contact our cleaning operator and ensured that the toilet in question was cleaned urgently.”
“A side effect of passengers arriving earlier for flights these days is that they spend more time in the terminal before they fly, which in turn increases pressure on our facilities, including toilets.
“We continue to work closely with our cleaning partners to ensure the required level of cleaning and maintenance is carried out in the terminals as the airport becomes busier again post-pandemic.”
Last week it emerged that some of the Dublin Airport cleaning staff had been transferred from duty to work airside security as they had the correct passes to do so.
DAA spokesman Graeme McQueen told RTE Radio One last Friday that there is a “plan underway” to correct cleanliness problems at the airport.
“Those comments have been coming in every week,” he said.
“I think people from cleanup and the like had to be moved. These people would have the required passes to work in the airside, so they’re very valuable in security right now.”
“Our number one priority right now is, and we want to apologize for this, getting people on their flights. That’s what we want to do.
“The airport may not be as clean as it would be right now, but there is a plan to correct that in the coming days and weeks.
“So hopefully, anyone flying soon will see us return to the standards that we would expect of ourselves and that they would expect of us as well.”
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